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Hilton Durban, Durban

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From99US$ /night
Check-in
12Dec2024Select date
Check-out
13Dec2024Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

12-14 Walnut Road, Durban, South Africa, 4001

Hilton Durban is located in KwaZulu-Natal, a vibrant city known for its rich cultural heritage. The hotel is renowned for its upscale accommodations and unique dining experiences. It offers guests easy access to Durban's beaches and business district. As an established brand, Hilton Durban provides a blend of modern amenities and traditional hospitality.

Location

Hilton Durban is conveniently located approximately 35 km from King Shaka International Airport. The hotel is situated a 15-minute walk from Durban's city center, providing easy access to local attractions. Nearby points of interest include the Kwa Muhle Museum and the Durban Natural Science Museum. The location allows guests to explore the vibrant atmosphere of Durban with ease.

Rooms

All 326 rooms at Hilton Durban feature bright decor and come equipped with flat-screen TVs and cable channels. Guests can enjoy the comforts of air conditioning and minibars in their accommodations. Many rooms offer stunning views of the city or the KwaZulu-Natal coastline. The Ambassador Suite includes a private terrace for additional relaxation.

Eat & Drink

Vasco's restaurant serves breakfast and dinner buffets with a variety of themes to choose from. Guests can enjoy meals in a setting influenced by African ambiance and featuring an à la carte menu. The Big Easy Wine Bar & Grill specializes in grilled dishes and offers an array of South African wines and fine cigars. Light snacks and high tea are available at the Coral Lounge, which also features a selection of delightful pastries.

Leisure & Business

Guests can unwind at the outdoor swimming pool or use the fitness center, which is open 24 hours. The hotel also provides flexible meeting rooms, equipped with advanced A/V technology and WiFi. Business guests can access a stylish Business Lounge with complimentary breakfasts and refreshments. Additional amenities include concierge services and gift shops.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Executive King Room
Max:
2 persons
31 m² 
Bed options:
1 King-size bed
Air conditioning
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King Room
Max:
2 persons
31 m² 
Bed options:
1 King-size bed
Air conditioning
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Deluxe King Room
Max:
2 persons
40 m² 
Bed options:
1 King-size bed
Air conditioning
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Getting around

A list of all available modes of transport

City Centre
Durban600 m
Airports
King Shaka International (DUR) 35.0 km
Pietermaritzburg (PZB) 76.6 km
Train
Durban Railway Station 1.1 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Allergy-free rooms
  • Lift
  • Currency exchange
  • Barber shop
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness centre
  • Golf course

Services

  • Paid shuttle service
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance

Dining

  • In-room breakfast
  • Restaurant
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Children's buffet

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Massage

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries
  • Bathroom telephone

Media

  • AM/FM alarm clock

Room decor

  • Curtains
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Location

12-14 Walnut Road, Durban, South Africa, 4001
Map view
12-14 Walnut Road, Durban, South Africa, 4001
Nearby
Event hall
Inkosi Albert Luthuli International Convention Centre
120 m
Event hall
Durban Exhibition Centre
150 m
Restaurants
Big Easy Durban by Ernie Els
10 m
12 Walnut Road 12 - 14
Vasco's Restaurant
20 m
12 - 14 Walnut Road Hilton Durban
Coral Lounge
20 m
12 - 14 Walnut Road Hilton Hotel
Nando's Workshop
630 m
Cnr Samora Machel & Dr A B Xuma St Dr A B Xuma St
The Oriental restaurant
710 m
47 Aliwal Street Workshop Mall
The Circle Cafe
1.4 km
44 KE Masinga Road Stamford Hill
The Talkhouse Cafe
1.0 km
Westville Mall
Dragons Chinese Food
1.0 km
Astra Centre,Corner of Adelaide Tambo Drive And Broadway
John Dory's Pavilion
1.0 km
Pavilion Shopping Centre Shop FCCL20
Thunder Peak Spur
1.0 km
303 West Street Shop 42 Mutual Mall

Reviews and Ratings

Feedback from previous guests about their experience.
70%
liked the hotel and would stay again
convenient location
friendly staff
cleanliness issues
limited dining service
7.0/10
Very good
Rooms
7.1
Location
7.3
Service
7.3
Dining
7.2
Guest reviews
7.0/10
based on 49 reviews
4/5 based on 1867 reviews
7.9
7.9/10based on 70 reviews
#7 of 68 hotels in Durban based on Tripadvisor
John
United States, June  2024
5.6/10

I was a bit disappointed with the hotel. The rooms did not come with breakfast, and we had to wait about an hour past check-in time before they were ready, making me feel a bit frustrated. The rooms had a strong smell of smoke and were of low standard, yet surprisingly, they were very comfortable.

Rooms
6.0
The rooms had a strong smell of smoke and were of low standard, but surprisingly, they were very comfortable.
Service
7.0
Although the service was very slow with at least a 10 to 15 minutes wait, the staff were very friendly and efficient, making the overall experience welcoming and pleasant.
Location
5.0
The location, although not safe and a bit far from the beach, was very central, making it convenient for getting around with Uber. I found the hotel to be in the center of Durban with good views.
Dining
5.0
The dining experience was below standard and not impressive, which was disappointing considering the hotel's seasonal use of local products.
Facilities
6.0
The facilities were adequate but not exceptional, offering what was needed without any standout features.
David
United Kingdom, June  2024
6.4/10

The hotel had some issues with cleanliness and amenities, but the staff were friendly and the location was convenient for our plans. The dining experience was hit or miss, with some positives but also some areas for improvement.

Rooms
5.0
The room lacked basic furniture like a table and chair, and cleanliness was an issue with a pillow smelling like sweat.
Service
7.0
The staff, while friendly, lacked attention to detail and cleanliness in some areas.
Location
8.0
The location was just right for us as we were attending an event at the ICC.
Dining
6.0
The dining experience had some variety but needed improvement in service.
Facilities
6.0
The facilities were average and could benefit from more attention to cleanliness.
convenient location
cleanliness issues
Fred
United Kingdom, June  2024
8.2/10

My stay at the hotel was great overall. The rooms were modern and clean, which was very nice. However, I experienced some noise from the activities below the executive lounge, which was a bit disruptive. The service was fantastic, especially when they helped me plan a surprise setup for my wife. The location was good, close to major markets and within walking distance to the Victorian markets. The dining options, although disorganized, were notably superior in quality. The facilities were on point and punctual, making my stay comfortable.

Rooms
8.0
The rooms were modern and clean.
Service
9.0
The service was excellent, especially with assisting me in setting up a surprise for my wife.
Location
8.0
The location was good, within walking distance to the Victorian markets and close to major markets, the beach, and shopping arcades.
Dining
7.0
The dining experience was notably superior, despite some disorganization.
Facilities
9.0
The facilities were on point and punctual.
Richard
United States, June  2024
6.6/10

I had a mixed experience at the hotel. The rooms were clean and comfortable, but there were some issues with the service and location. The dining options were good, but the facilities left something to be desired.

Rooms
8.0
The rooms were very neat, and the linen was fresh and comfy.
Service
6.0
Although the check-in procedure was fast and helpful, the overall service was not up to the expected standard.
Location
5.0
While the hotel itself is neat, clean, and airy, the surrounding area had some security issues which made me uncomfortable.
Dining
7.0
The dining experience was rich and tasty, but there were some cleanliness issues affecting it.
Facilities
7.0
The facilities were decent but could be improved in terms of maintenance.
J.
United Kingdom, June  2024
6.0/10

The hotel had some drawbacks like cleanliness issues in the rooms and a slight odor, but the location was convenient for accessing the ICC and offered a quiet setting after business hours. The dining experience was praised for its divine flavors but lacked options for specific dietary requirements. Overall, the facilities were adequate but with room for improvement.

Rooms
5.0
The rooms were not clean with a used nappy found in the bin and a bad smell resembling a smokers room.
Service
6.0
Some staff members went the extra mile to meet expectations, but others, like Bongiwe Hlengwa, were described as hostile and rude.
Location
7.0
The location was convenient for access to ICC events and the city views were enjoyable.
Dining
7.0
The dining experience was divine, but lacked options for halaal dietary preferences.
Facilities
6.0
The facilities were decent but with some room for improvement.
Eric
United States, May  2024
7.8/10

My stay at the Hilton was quite comfortable and pleasant, with spacious rooms that easily accommodated two people. However, the room was a bit cold, and additional bedding would have been appreciated.

Rooms
7.0
Despite being a five-star hotel, the room was a bit cold with no extra bedding.
Service
8.0
The service at the Hilton was exceptional, with professional security personnel and a neat room. However, I found the reception staff unhelpful when I requested a sea-facing room.
Location
6.0
The location of the hotel was satisfactory, although it was a bit far from the beach. It was approximately a 10-minute drive from the main attractions we wanted to visit.
Dining
9.0
The dining experience at the Hilton was delightful, with extremely delicious meals. However, the location of the dining area was not close to the beach.
Facilities
9.0
The facilities at the Hilton were great, with a wonderful spread of savory and sweet options. The hotel's amenities were highly convenient.
clean
cold rooms
Robert
United Kingdom, May  2024
7.4/10

The hotel offers a lovely view of the sea, cricket ground, and football stadium from its rooms, making the stay enjoyable. The service was friendly and professional, although there were some instances of arrogance. The location is convenient for both work conventions and exploring nearby attractions. Overall, the facilities were satisfactory.

Rooms
8.0
The rooms provided a beautiful view of the sea, cricket ground, and football stadium.
Service
7.0
I found the service to be friendly and professional during my stay.
Location
9.0
The hotel's location is perfect for work conventions and visiting the nearby Apartheid Museum.
Dining
7.0
The dining experience was good with an enjoyable international English breakfast.
Facilities
6.0
The hotel's facilities met the basic expectations and were satisfactory.
George
United Kingdom, May  2024
8.8/10

I had a fantastic stay at the hotel. The rooms were quiet with no outside noise, which was a bonus as I was preparing for a court hearing the next day. The executive lounge was huge with a beautiful view of the stadium and beach. The service was efficient during breakfast, and the staff made me and my family feel safe and welcome. The location was just right for my needs, and the dining experience was marvelous with a variety of international English breakfast options.

Rooms
9.0
The rooms were quiet with no outside noise and had a beautiful view of the stadium and beach.
Service
8.0
The service was efficient during breakfast, and the staff made me and my family feel safe and welcome.
Location
9.0
The location was just right for my needs. Extended parking until 5pm was outstanding for me.
Dining
9.0
The dining experience was marvelous with a variety of international English breakfast options.
Facilities
9.0
The facilities were excellent and convenient for my stay.
Tony
United Kingdom, May  2024
7.6/10

The hotel room was quiet, with no outside noise, which was ideal for preparing for a court hearing the next day. The room was clean and the staff was friendly. However, there were some issues with poor maintenance and unavailable maintenance staff.

Rooms
8.0
The room was quiet and clean, perfect for preparing for a court hearing the next day.
Service
7.0
The staff was friendly and accommodating, but there were some issues with organization and responsiveness that could be improved with training and supervision.
Location
9.0
The location was just right for attending a function until 5pm, and the in-house bar and restaurant had a great atmosphere with very friendly staff.
Dining
8.0
The dining experience was good, with a variety of breakfast options and complimentary treats like chocolate and delicious carrot cake.
Facilities
6.0
The facilities were decent, but there were issues with maintenance and availability of staff.
Howard
United Kingdom, April  2024
7.8/10

The hotel boasts spacious rooms with a good height overlooking the city, though check-in was delayed until 5pm. The service was helpful, except for some intimidating encounters with bellhops. The location is neat, clean, and airy, in the center of town, close to major attractions. Dining has improved with a good variety of options, but some areas like the maharani are slightly disorganized.

Rooms
8.0
The rooms are spacious with a good height overlooking the city.
Service
7.0
The service was helpful, although some encounters with bellhops were intimidating.
Location
9.0
The location is neat, clean, and airy, in the center of town, close to major attractions.
Dining
7.0
Dining has improved with a good variety of options but could be slightly disorganized at times.
Facilities
8.0
Facilities are good with improvements needed in certain areas.
Craig
United Kingdom, April  2024
7.2/10

I had a great ocean view from my room on the 9th floor, and the hotel is quite spacious which I loved. However, not having pens, long queues for breakfast, and no free Wi-Fi, despite my pre-booking request, was disappointing.

Rooms
7.0
The ocean view from my 9th-floor room was amazing. The room was okay overall.
Service
8.0
Ricardo provided fantastic tips for places to visit and was very informative. However, early check-ins seemed to be an issue for the staff.
Location
7.0
The hotel is centrally located in Durban and gives a holiday feel being next to the sea. However, there were concerns about safety for walking around.
Dining
8.0
The restaurants served amazing food, with good service and daily variation. However, dining could be pricey at R600 per person.
Facilities
6.0
The hotel facilities were decent but missing some essentials like free Wi-Fi that was expected.
John
United Kingdom, April  2024
7.6/10

The hotel is conveniently located near the convention center and a short walk to the beach. The rooms are comfortable, but there was an issue with a broken security latch. The dining experience was exceptional with a spread of delicious sandwiches and pastries. Service was professional but could be more helpful at times.

Rooms
8.0
The rooms were comfortable and provided all the necessary amenities for work, but there was a broken security latch.
Service
7.0
The service was professional and courteous, although it could be more helpful in certain situations.
Location
6.0
The hotel's location is convenient for business activities, but walking from the hotel can be dangerous at times.
Dining
9.0
The dining experience was lovely with a wonderful selection of sandwiches, pastries, wraps, and cakes.
Facilities
8.0
The facilities met expectations, offering a nice variety of dining options.
Simon
United Kingdom, March  2024
6.6/10

My stay at the hotel was a mixed experience. The location was excellent, but the room allocated to me, which had a connection to another room, was too hot and lacked a mini bar. The staff were friendly and helpful, and the service was good overall, although the breakfast options were limited. While the facilities were decent, the dining experience left much to be desired. The value for money was reasonable considering the amenities provided.

Rooms
6.0
My room, 604, had a connection to another room and was uncomfortably hot with no mini bar.
Service
7.0
The staff were friendly and helpful, but the breakfast options were limited.
Location
8.0
The location was excellent, although walking at night was not recommended.
Dining
5.0
The dining options were average, and the food was not very palatable.
Facilities
7.0
The facilities were decent but could be improved for a better experience.
Jonathan
United Kingdom, February  2024
8.2/10

The hotel offers spacious rooms with attentive housekeeping, but lacks in-room amenities like pens and free Wi-Fi. The breakfast experience involves long queues, and the restaurant service could be improved.

Rooms
8.0
The rooms are spacious and well-kept by housekeeping.
Service
7.0
While the room carpet wasn't properly addressed and my surname was overlooked, the overall cleanliness and beauty of the service were impressive.
Location
8.0
The hotel is conveniently located, making it easy to find and accessible for exploration. However, parking can be challenging for new drivers.
Dining
9.0
The dining experience has improved, offering a variety of fresh fruit and accommodating different dietary preferences. The regional bread is a standout feature.
Facilities
9.0
The facilities are well-maintained, with a luxurious and sumptuous dining experience.
Hugh
United Kingdom, February  2024
7.2/10

The hotel has lovely rooms that were nicely decorated with rose petals to celebrate my husband's birthday, but there was a persistent ashtray smell despite attempts to freshen up. The service was very professional and friendly, with a willingness to assist in various aspects. The location had some issues, especially for new drivers, but the surroundings were neat and clean overall. The dining experience was a mix of delightful and disappointing, and the facilities offered a pleasant stay overall.

Rooms
7.0
The rooms were very nice, but unfortunately smelt like an ashtray even after freshening up.
Service
9.0
The staff was very professional and friendly, always willing to assist.
Location
6.0
The location had some difficulties for new drivers, but overall it was neat, clean, and airy.
Dining
6.0
The dining experience had its ups and downs, with delicious offerings but also some unacceptable aspects.
Facilities
8.0
The facilities provided were satisfactory for a pleasant stay.
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Rooms and Guests2 Guests, 1 Room